How to cancel 'Do Not Disturb Service' in India?
You might also de-Register the DND administration to get/ get the advertising calls
and SMS later on. To do so, Send SMS STOP to 1909. On the other hand You can also
call 1909 to cancel the administration services.
Please take note of the accompanying focuses with DND Activation:
- Calls and messages to 1909 is toll free, and you require not to spend anything.
- DND (NCPR) won't block your bank SMS alerts, bank interchanges, online bookings,
outsider-third party personal calling, and so on., thus don’t worry
- It takes least 7 days to process your request by the powers to stop the undesirable
SMS/ Calls/ messages.
- Someone must hold up three months between every DND request.
DETAILED TRAI Communication Regarding 'Don't DISTURB SERVICE'
The Indian telecom Industry with about 900 million endorsers is the second biggest
remote market on the planet. Low duties and direct reach to shoppers has made SMS
and direct calling a standout amongst the most cost effective methods for offering
administrations services and products. Then again, telemarketing has brought with
it significant issues of intrusion of protection and has turned into a irritant
To comprehensively check this developing threat and viably control spontaneous business
Calls and messages, TRAI has told "The Telecom Commercial Communication Customer
Preference Regulations, 2010". All the procurements of regulations come into power
from 27th September, 2011.
Customers - customers (landline and mobile) who would prefer not to get business
communications can dial or SMS to 1909 (toll free) and register in both of the two
Completely Blocked Category- stoppage of all business-commercial Calls/SMS
Partially Blocked Category- stoppage of all business-commercial Calls/SMS
aside from SMS from one of the selected preference.
For registering options using SMS, for 'completely blocked classification',
compose "START 0" and send it to 1909. For 'Partially blocked classification', send
SMS "START" with one or various alternatives from the list of seven classes.
There are at present 7preferences to browse Banking/Insurance/Financial Products/Credit
Cards-1, Real Estate-2, Education-3, Health-4, Consumer products and vehicles 5,
Example: To receive messages identifying with just Health items, then send SMS "START
4" to 1909. Essentially, for receiving messages identifying with Real Estate and
Education, send SMS "START 2,3" to 1909.
On successful enrollment, client will get a SMS confirming exercised options and
a Unique Registration Number inside 24 hrs. The registration will be powerful within
7 days of putting the request with the service providers. The customers can check
the status of their registration by clicking on "Customer Registration Status".
Customer can likewise change the preferences following 7 days of registration or
the last change of preferences.
In the event that client gets UCC even after 7 days of registration, he can register
an complain with his administration supplier inside 3 days of receipt of such UCC
by dialing or sending SMS to 1909. Customer will need to give the phone number or
header of the message from where the call or message has been gotten, short portrayal
of such call or message alongside the date of receipt of call or message.
Administration-service Provider will take action on complaint and advise the complainant
inside 7 days logging of complaint. Customer may check registration status of his
complaint through the link "UCC Complaint Registration Status".
Customers not register with NCPR can also recognize the commercial calls because
they will all come from numbers beginning with '140'. This is an arrangement exceptionally
reserved for telemarketers.
Likewise, to control the possibility of SMS bundles (those permit countless every
day) to be utilized by the telemarketers for sending large number of SMSs from a
typical phone number, a point of confinement of 100 SMS every day every SIM has
been set down under these regulations with the exception of on power outage days.
Further, all commercial calls or SM Sexcept from the value-based SMSs will be sent
to the clients just between 9 AM and 9 PM.
Telemarketers- entrance additionally encourages registration of telemarketers.
Existing telemarketers additionally need to re-register with TRAI. To register as
- Click the link "New Telemarketer Registration" and
- Follow the instructions
Payment of registration charge can be made through online mode (Visa/platinum card/Internet
Banking) or disconnected from the net mode (money or DD). Enlisted telemarketers
can download the information build of clients enrolled with respect to NCPR through
this entrance utilizing their login accreditations and it should be their responsibility
to guarantee that no call for SMS is made to such numbers.
The particulars of registered telemarketers can be gotten to by clicking the link
"List of enlisted telemarketers". The itemized Guidelines and techniques
to be trailed by the telemarketers are given under the menu "Telemarketers".
Access Providers- This entrance additionally gives Guidelines and strategies
to be embraced by Access Providers under the menu "Access Providers". Access Providers
can do different exercises as per the regulations through this entry utilizing their